Frequently asked questions
What if i need help?
We’re here to help! For questions about sizing, shipping, tracking, or your order, email support@elevenwear.store. If your question relates to an order, include your order number so we can assist you faster.
What are the trousers made from?
Our trousers feature denim fabric with horse embroidery on sheer tulle side panels. The wide-leg silhouette creates a relaxed look.
When will I get my order?
Delivery typically takes 9–14 days. Timing may vary depending on your location and customs processing. Once your order ships, we’ll provide a tracking code so you can follow its journey.
How do I choose my size?
Measure around your natural waist and compare it with our size guide before ordering.
How much does shipping cost?
Shipping is totally free. No hidden fees!